LOBs

  • On the left side of the LOBs panel, in All, allows you to view all information regarding the line of business


  1. Allows you to search by Line of Business or by sub-campaign.
  2. Allows you to create a new Line of Business or a sub-campaign.
  3. Allows you to view information regarding the line of business or the sub-campaign (Name, number of users, start and end time of shifts, time zone and under actions the icons to edit and to delete).

  • Under the LOBs option on + Add New, Allows you to create a new Line of Business or sub-campaign.


  1. Select the LOB in details, so you can create the line of business.
  2. Assign a name to the business line.
  3. Select the Timezone corresponding to the company’s location.
  4. Select company name.
  5. Select the work start time (hour and minutes).
  6. Select the work end time (hour and minutes).
  7. Select the required weekly hours.
  8. Select the minimum seat interval
  9. When selecting this option, the option of high seats first (if any) is visible
  10. Selecting this option determines on which day and time seats start to be available for this LOB.
  11. Select the week the seats open.
  12. Select the date from the next week when canceling shifts is prohibited.
  13. Pressing create, creates the LOB with the entered definitions.


Sub-campain

  • In LOBs on the Sub-campain tab, you can create the sub-campaigns associated with LOB



  1. Select sub-campaign option.
  2. Select the LOB you want to create a sub-campaign.
  3. Give a name to Sub-campaign.
  4. Select the Timezone referring to the company’s location.
  5. Select the name of the associated company.
  6. Select the work start time (hour and minutes).
  7. Select the work end time (hour and minutes)
  8. Set the required weekly hours.
  9. Select the minimum seat interval.
  10. When selecting this option, the option of high seats first (if any) is visible.
  11. Selecting this option determines on which day and time seats start to be available for this LOB.
  12. Select the week the seats open.
  13. Select the date from the next week when canceling shifts is prohibited.
  14. Pressing create, creates the LOB with the entered definitions

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